Welcome to Vivah Partner. Please read these Terms & Conditions carefully before using our website, creating a profile, purchasing any membership plan, or using any matrimonial service provided by Vivah Partner.

By accessing or using Vivah Partner, you agree that you have read, understood, and accepted these Terms & Conditions. If you do not agree with any part of these Terms, you should not use our website or services.

1. About Vivah Partner

Vivah Partner is a matrimonial platform created to help individuals and families search for suitable life partner profiles. Our platform allows users to create matrimonial profiles, share personal and family details, explore suitable matches, and communicate for marriage-related purposes.

Vivah Partner is not a dating platform. Our services are intended only for genuine matrimonial purposes and serious marriage-related connections.

2. Eligibility and Age Requirement

Vivah Partner is intended only for users who are legally eligible for marriage as per the laws applicable to them.

For users in India, the minimum marriageable age is 21 years for males and 18 years for females under the Prohibition of Child Marriage Act, 2006.

By creating a profile or using our services, you confirm that:

• You are legally eligible for marriage.
• You are using the platform only for genuine matrimonial purposes.
• The information provided by you is true, correct, and complete.
• You are not prohibited by law from using matrimonial services.
• You are not creating a profile for an underage person.

If a profile is created by a parent, guardian, relative, or family member, they must confirm that the person whose profile is being created is legally eligible for marriage and has given proper consent for profile creation.

Vivah Partner does not allow profiles of underage individuals for marriage-related purposes. If any profile is found to be created for an underage person, or if false age/date of birth information is provided, Vivah Partner reserves the right to suspend, reject, or permanently remove such profile without prior notice.

3. Age Proof and Verification

Vivah Partner may request users to provide valid age proof, identity proof, or other documents for verification purposes. This may include Aadhaar Card, PAN Card, Passport, Voter ID, Driving Licence, or any other government-approved document.

Submitting false age details, fake documents, edited documents, or misleading information is strictly prohibited.

Vivah Partner reserves the right to reject, suspend, or delete any profile if the submitted age details or documents appear incorrect, incomplete, fake, suspicious, or misleading.

Verification by Vivah Partner does not guarantee the complete authenticity of any user. Users and families are advised to independently verify age, identity, marital status, family background, education, profession, income, and other important details before proceeding with any match.

4. User Account and Profile Registration

Users may be required to create an account or matrimonial profile to access certain features of Vivah Partner.

While creating a profile, users may be asked to provide details such as name, age, gender, date of birth, marital status, location, contact information, education, profession, family details, photographs, partner preferences, and other marriage-related information.

You agree to provide accurate, updated, and truthful information. Vivah Partner reserves the right to remove, suspend, or reject any profile that appears fake, misleading, incomplete, inappropriate, duplicate, or created for purposes other than marriage.

You are responsible for maintaining the confidentiality of your account details, login information, and password. Any activity done through your account will be considered your responsibility.

5. Accuracy of Information

Vivah Partner may provide profile listings, match suggestions, and communication features based on information submitted by users.

We do not guarantee that every detail provided by users is completely accurate, verified, or updated. Users are responsible for independently verifying all information before making any decision, communication, meeting, engagement, or marriage-related commitment.

Vivah Partner will not be responsible for any loss, misunderstanding, dispute, or issue arising due to incorrect, false, hidden, incomplete, or misleading information shared by any user.

6. User Responsibilities

By using Vivah Partner, you agree that you will:

• Use the platform only for genuine matrimonial purposes.
• Provide correct, truthful, and updated information.
• Confirm that you are legally eligible for marriage.
• Respect the privacy and dignity of other users.
• Communicate politely and respectfully.
• Avoid sharing offensive, abusive, illegal, misleading, or inappropriate content.
• Not misuse contact details or personal information of other members.
• Not create fake, duplicate, or misleading profiles.
• Not use the website for fraud, harassment, marketing, spam, or any illegal activity.
• Not upload photographs or content that belong to someone else without permission.
• Not force any person to create a profile or enter into a marriage proposal without consent.

Any violation of these responsibilities may result in profile removal, account suspension, permanent blocking, or other necessary action by Vivah Partner.

7. Prohibited Activities

Users are strictly prohibited from using Vivah Partner for:

• Creating a matrimonial profile for an underage person.
• Hiding, changing, or misrepresenting actual age/date of birth.
• Submitting fake age proof or identity documents.
• Promoting, arranging, supporting, or facilitating child marriage.
• Creating fake, duplicate, or misleading profiles.
• Fraudulent marriage proposals.
• Demanding money, gifts, dowry, or financial benefits.
• Harassment, threats, abuse, blackmail, or offensive communication.
• Sharing obscene, vulgar, illegal, or inappropriate content.
• Promoting dating, casual relationships, or non-matrimonial activities.
• Collecting user data for business, marketing, or unauthorized use.
• Impersonating another person.
• Uploading false documents, fake images, or misleading details.
• Using the platform for any illegal or harmful activity.

If any such activity is found, Vivah Partner may take necessary action, including account suspension, profile removal, permanent blocking, or reporting to appropriate authorities if required.

8. Communication Between Users

Vivah Partner may allow users to express interest, contact, or communicate with other profiles. Any communication between users is based on mutual interest and user consent.

Vivah Partner does not guarantee that a user will receive responses, suitable matches, proposals, or successful marriage outcomes.

Communication, meetings, discussions, and decisions between users and families are completely their own responsibility.

Users should be careful while sharing personal, financial, family, or sensitive information with others.

9. Safety Guidelines

Vivah Partner encourages all users to follow safe matrimonial practices. Before proceeding with any match, users and families should:

Verify the age and identity documents of the other person.

Confirm marital status, family background, education, profession, and other important details.

• Avoid sending money to unknown users.
• Never share bank details, OTP, passwords, or confidential information.
• Speak with family members before making important decisions.
• Meet in safe public places when meeting for the first time.
• Inform family members before any personal meeting.
• Take enough time before making any marriage-related commitment.

Vivah Partner is not responsible for personal decisions, offline meetings, financial transactions, disputes, fraud, misrepresentation, or any incident that occurs outside the platform.

10. Profile Verification

Vivah Partner may provide verification-related features or may ask users to submit certain details for profile quality and safety purposes.

However, verification does not guarantee the complete authenticity, character, background, financial condition, family status, marital status, education, profession, or intentions of any user.

Users are advised to conduct their own due diligence before proceeding with any match.

11. Membership Plans and Paid Services

Vivah Partner may offer free and paid membership plans. Paid plans may include additional features such as enhanced profile visibility, contact access, priority support, match assistance, or other premium services.

The features, pricing, duration, and benefits of each membership plan may be updated from time to time.

Users are advised to review plan details carefully before making any payment.

Purchasing a paid plan does not guarantee marriage, confirmed matches, responses from other users, compatibility, or successful relationship outcomes.

12. Payments

All payments made for membership plans or services must be completed through the payment methods provided by Vivah Partner.

By making a payment, you confirm that you are authorized to use the selected payment method.

Vivah Partner is not responsible for payment failures, bank issues, transaction delays, payment gateway errors, or third-party payment service issues.

For payment-related support, users may contact us at:

Phone: +91-9386412023
Email: info@vivahpartner.com

13. Refund and Cancellation Policy

Payments made for paid membership plans or matrimonial services are generally non-refundable once the service has been activated or used.

Refunds, if any, will be considered only in special cases such as duplicate payment, technical error, or service activation failure, subject to review by Vivah Partner.

Vivah Partner reserves the right to approve or reject refund requests based on the nature of the case.

To request payment or refund support, users can contact us at:

Email: info@vivahpartner.com
Phone: +91-9386412023

14. Privacy and Personal Information

Your privacy is important to us. When you use Vivah Partner, we may collect and process personal information provided by you for profile creation, matchmaking, communication, account support, payment processing, safety verification, and service improvement.

By using our website, you agree that Vivah Partner may collect and use your information for providing matrimonial services and support.

Users should avoid sharing highly sensitive personal information publicly on their profile.

Vivah Partner will take reasonable steps to protect user data, but no online platform can guarantee complete security.

For more details, users should read our Privacy Policy.

15. User Content and Photographs

Users may upload photographs, profile descriptions, family details, preferences, and other content to their profiles.

By uploading content, you confirm that:

• The content belongs to you or you have permission to use it.
• The content is accurate and appropriate.
• The content does not violate any law or third-party rights.
• The content is not offensive, obscene, fake, or misleading.
• The content is not uploaded for fraud, harassment, or illegal activity.

Vivah Partner reserves the right to review, edit, reject, hide, or remove any content that violates our policies or affects the safety, trust, or quality of the platform.

16. Use of Contact Information

Users may receive access to contact details of other members depending on membership plans, mutual interest, or platform features.

Contact information must be used only for genuine matrimonial communication.

Users are not allowed to misuse, sell, publish, share, store, or transfer other users’ contact details for marketing, spam, harassment, commercial use, or unauthorized purposes.

Misuse of contact details may result in account suspension or legal action where applicable.

17. Dowry and Financial Demands

Vivah Partner strictly discourages any demand for dowry, money, gifts, property, or financial benefits in relation to marriage.

Users must not use the platform to demand, promote, support, or encourage dowry or financial pressure in any form.

If any user receives such demand or suspicious communication, they should immediately stop communication and report the matter to Vivah Partner or the appropriate authorities.

18. Offline Meetings and Personal Decisions

Vivah Partner only provides a platform to connect users for matrimonial purposes.

Any personal meeting, family discussion, engagement, marriage decision, financial transaction, or relationship commitment is completely the responsibility of the users and their families.

Vivah Partner will not be responsible for any incident, dispute, loss, fraud, misunderstanding, or harm arising from offline meetings or personal decisions.

19. No Guarantee of Marriage or Match Success

Vivah Partner provides matrimonial services to help users find suitable profiles. However, we do not guarantee:

• Successful marriage.
• Confirmed match acceptance.
• Response from other users.
• Compatibility between users.
• Accuracy of all user-submitted details.
• Background or character of any user.
• Engagement, relationship, or marriage outcome.

Final decisions related to communication, meetings, engagement, or marriage are completely the responsibility of the users and their families.

20. Intellectual Property Rights

All website design, logo, brand name, text, graphics, features, layout, images, icons, content, and other materials related to Vivah Partner are the property of Vivah Partner or used with proper permission.

Users are not allowed to copy, reproduce, modify, distribute, sell, publish, or misuse any part of the website content without written permission from Vivah Partner.

21. Third-Party Links and Services

Vivah Partner may contain links to third-party websites, payment gateways, social media platforms, or external services.

These third-party platforms have their own terms and privacy policies.

Vivah Partner is not responsible for the content, service quality, privacy practices, payment issues, or actions of third-party websites or service providers.

22. Service Availability

Vivah Partner aims to keep the website and services available smoothly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

The website may be temporarily unavailable due to maintenance, updates, technical issues, server problems, internet issues, payment gateway problems, or reasons beyond our control.

Vivah Partner will not be liable for any loss or inconvenience caused due to temporary website unavailability.

23. Account Suspension or Termination

Vivah Partner reserves the right to suspend, restrict, deactivate, or permanently remove any account or profile without prior notice if:

• The profile appears fake or misleading.
• The user violates these Terms & Conditions.
• The user provides false age, identity, or profile information.
• The user creates a profile for an underage person.
• The user misuses the platform or other members’ information.
• The user is involved in fraud, harassment, abuse, or illegal activity.
• The user uploads inappropriate or false content.
• The user harms the trust, safety, or reputation of Vivah Partner.

Users may also request account removal by contacting our support team.

24. Limitation of Liability

Vivah Partner will not be responsible for any direct, indirect, personal, emotional, financial, legal, social, or reputational loss arising from:

• Use or inability to use the website.
• Incorrect or misleading profile information.
• Communication between users.
• Personal meetings or offline interactions.
• Fraud, misrepresentation, or misconduct by any user.
• Payment gateway errors or third-party issues.
• Marriage decisions or relationship disputes.
• Unauthorized use of user information by another user.
• Users use the platform at their own discretion and responsibility.

25. Indemnity

By using Vivah Partner, you agree to protect and hold Vivah Partner, its team, owners, employees, partners, and service providers harmless from any claims, losses, damages, disputes, liabilities, or expenses arising due to:

• Your use of the website.
• Your violation of these Terms & Conditions.
• False or misleading information provided by you.
• Misuse of services.
• Violation of any law.
• Interaction or dispute with other users.

Unauthorized use of another person’s content, image, or information.

26. Complaints and Reporting

If you find any fake profile, underage profile, suspicious activity, abusive communication, fraud attempt, inappropriate content, or misuse of the platform, you should report it to Vivah Partner immediately.

You can contact us at:

Email: info@vivahpartner.com
Phone: +91-9386412023

Vivah Partner will review complaints and may take necessary action based on the nature of the issue.

27. Changes to Terms & Conditions

Vivah Partner may update, modify, or replace these Terms & Conditions at any time.

Any changes will be posted on this page with an updated “Last Updated” date.

Users are encouraged to review this page regularly.

Continued use of the website after changes means that you accept the updated Terms & Conditions.

28. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any dispute arising from the use of Vivah Partner, its services, payments, profiles, user communication, or these Terms & Conditions shall be subject to the jurisdiction of the courts located in Patna, Bihar, India.

29. Contact Information

For any questions, concerns, complaints, payment issues, account support, verification support, or Terms & Conditions related queries, you can contact us at:

Vivah Partner
Phone: +91-9386412023
Email: info@vivahpartner.com
Address: Gurhatta, Paschim Darwaja, Patna, 80008

Use Vivah Partner with Trust and Responsibility

Vivah Partner is created to make your matrimonial journey simple, respectful, safe, and meaningful. We request every user to use our platform honestly, responsibly, and respectfully so that together we can build a trusted space for genuine matrimonial connections.